Terms of Service

Effective Date: 9/2/2025

Acceptance of Terms

By accessing or using Locator Exchange, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our platform.

Description of Service

Locator Exchange is a centralized platform that consolidates interactions between property management companies and apartment locators. Our platform provides:

  • Dynamic preference management for property managers
  • Automated workflow enforcement
  • Financial consolidation and commission tracking
  • Analytics and performance insights

User Accounts

To use our platform, you must create an account and provide accurate information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your account information remains current and accurate

Platform Usage

When using Locator Exchange, you agree to:

  • Comply with all applicable laws and regulations
  • Provide accurate and complete information
  • Respect property-specific preferences and requirements
  • Use the platform only for legitimate business purposes
  • Not interfere with or disrupt the platform's operation

Financial Terms

Our platform operates on a per-transaction fee model:

  • Locators pay transaction fees for completed bookings
  • Property managers pay minimal subscription or usage-based fees
  • All fees are clearly disclosed before transactions
  • We handle commission payments and tax documentation (1099s)
  • Refunds are processed according to our refund policy

Intellectual Property

Locator Exchange and its content are protected by intellectual property laws. You may not:

  • Copy, modify, or distribute our platform or content
  • Reverse engineer or attempt to extract source code
  • Use our trademarks or branding without permission
  • Create derivative works based on our platform

Data and Privacy

Your use of our platform is governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by law, Locator Exchange shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our platform.

Termination

We may terminate or suspend your account at any time for violation of these terms. Upon termination, your right to use the platform ceases immediately.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of material changes via email or platform notification.

Contact Information

For questions about these Terms of Service, please contact us at legal@locatorexchange.com

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.